Shipping policy

Shipping Policy

All items are made to order.

Processing time is 3–5 business days before dispatch.

United Kingdom
Orders are shipped via Royal Mail or Evri. Delivery typically takes 2–4 business days after dispatch. UK delivery is included in the product price unless otherwise stated.

International Orders
International shipping rates are calculated at checkout. Delivery times vary by destination but typically range from 5–14 business days after dispatch. International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Tracking
Tracking information is provided once your order has been dispatched where available.

If you have any questions regarding shipping, please contact philippa.reynolds@gmail.com.

Business address:
Rook and Hearth
4 Alyn Park
Hawarden
CH5 3GA
United Kingdom